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Our Services

HAOKUN Global Support | Home Elevator & Lifting Platform Experts

At HAOKUN, we don’t just manufacture high-quality home elevators and lifting platforms; we are committed to providing our clients with one-stop comprehensive solutions, from initial design through to after-sales service. Whether your project involves a villa elevator, an accessibility lift, or a vertical transportation system for a private residence, we offer all-around professional service support throughout its entire lifecycle.

Pre-Sales Service

Tailoring Your Personalized Lifting Solution

  • Free Consultation & Technical Q&A

Our professional team provides home elevator model recommendations or lifting platform design solutions based on your residential structure and usage needs.

  • Personalized Customization

Support for various models and non-standard customization to meet different floor heights, load capacities, and space constraints.

  • Technical Drawing Support
Detailed product parameters, CAD drawings,
and installation diagrams provided based on customer requirements.
  • One-on-One Project Assessment

Senior engineers manage projects to ensure every home elevator or accessibility lifting platform meets your actual site requirements.

In-Sales Service

Efficient Delivery, Quality Assurance

  • Strict Quality Control Process

From raw materials to factory dispatch, every lifting platform or home elevator undergoes multiple inspections.

  • Real-time Production Progress Updates

Clients can track order status at any time, ensuring projects proceed on schedule.

  • Flexible MOQ & Rapid Dispatch

Minimum order quantity of 1 unit, supporting sample testing and small batch trial orders.

  • OEM/ODM Collaboration Support:

We welcome global partners for private labeling or joint development to create exclusive branded elevator products.

After-Sales Service

Worry-Free Operation, Comprehensive Support

  • Detailed Installation Manuals

Covering home elevator installation steps, commissioning procedures, and daily maintenance tips with video guidance.

  • Remote Technical Support

Professional engineering teams are online to assist with various operational issues.

  • 1 Year Warranty + Extended Warranty

All lifting platforms and home elevators come with a standard 1 year warranty; extended warranty services can be Optional purchased.

  • Rapid Response Mechanism

Sufficient spare parts inventory and global logistics support for immediate response to repair and replacement requests.

HAOKUN Featured Service

On-Site Engineer Dispatch

We bring the right people together to challenge established thinking and drive transform in 2020.

Global Coverage

Support for major regions including Europe, America, Southeast Asia, and the Middle East, providing on-site installation guidance and technical commissioning.

24-Hour Response

Request on-site engineer support for urgent faults to ensure rapid equipment recovery.

Professionally Certified Team

All dispatched engineers hold CE certification and ISO9001 qualifications, with over 10 years of experience in home elevator and accessibility lifting platform projects.

Exclusive Partner Service

Authorized partners can enjoy on-site engineer training services to enhance local service capabilities.

Global Partner Program

HAOKUN is recruiting home elevator distributors, accessibility lifting platform agents, and long-term strategic partners worldwide.
We offer:
  • Marketing Materials & Product Training: Including product manuals, brochures, video demonstrations, technical training, and more.
  • Exclusive Pricing Policy: A competitive pricing system for authorized partners.
  • Brand Customization Support: Support for logo customization, packaging design, and branded product solutions.
  • Stable Supply Capability: Ample production capacity ensuring short delivery cycles and stable supply.
  • On-Site Engineer Support: Partners can request on-site technical engineer deployment to assist with the installation and commissioning of complex projects.
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Need ssistance?
interested in partnership opportunities?

Contact us now via our official website or emailwe commit to responding within 12 hours!

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Let HAOKUN’s home elevator and lifting platform solutions bring convenience and safety to your home life, and inject powerful momentum into your business development.